Are there any OTHER REQUIREMENTS before enrolling in GROUP WALKS?
Dogs must have current DHLPP, Bordetella and Rabies vaccinations
Dogs must be on a flea and tick control program – such as Advantage or Frontline After the age of 9 months, dogs must be neutered or spayed to be eligible for GROUP WALKS
Do you have a PAYMENT POLICY that I should know about?
Checks should be made payable to “Little Dog Chateaux” and balances must be paid in full each month Clients will be billed monthly. Payments must be made by the 1st of the month in order to reserve your pets spot Clients who are continually absent, risk being cut from the program
What Dog TRAINING is necessary before we can enroll our dog in GROUP WALKS?
Dogs must be trained in basic obedience -Commands- Sit, Down, Wait/Stay, Leave It, Come, Out/Drop, Release/Break/Free, Place, Polite On Leash
Dogs must have strong recall (ability to "Come" when called) to be part of an off-leash dog walking group Dogs need to have prior experience being in an off-leash park setting and be friendly towards dogs and humans
Is there an AGE REQUIREMENT for GROUP WALKS?
Dogs must be at least 6 months of age to join group walks Puppies must be neutered or spayed by 9 months of age, to be able to continue in GROUP WALKS
Which San Francisco/Marin NEIGHBORHOODS do you provide SERVICES?
SF: *Marina*Inner/Outer Richmond*Inner/Outer Sunset*Laurel Heights*Pacific Heights*Presidio*
MARIN: *San Rafael*Mill Valley*Sausalito*
Little Dog Chateaux
Which HOLIDAYS are OBSERVED and CANCEL all WALKS?
Martin Luther King Jr Day * President's Day * Good Friday * Easter Sunday * Memorial Day * Independence Day * Labor Day * Columbus Day * Veterans Day* Thanksgiving Day+ Following Day * Christmas Eve/Christmas Day * New Years Eve/New Years Day * - (We do provide occasional holiday walks for an increased price) TBD
What SHOULD I DO if I need to CANCEL a WALK?
Cancellation for regular business hour (9am-4pm M-F) dog walking service must be received 24 hours in advance
Cancellation for dog walking service scheduled on a weekend must be received before 4 p.m. on Friday Cancellation for a set of in home dog vacation care service (including 3 or 4 walks a day and overnight stays) must be received one week (7days) before scheduled services You will be charged for your scheduled service, if your cancellation was received after our cancellation deadline
What PAYMENT METHODS do you accept?
Cash, Venmo , and Checks- Sorry no Credit Cards are accepted at this time